Customer Happiness Officer

We are looking for a customer-focused Sales Executive to join our team in Abu Dhabi, UAE, on a 6-month extendable contract. The candidate will engage with customers, understand their needs, promote products and services, recommend suitable solutions, and support sales conversion.

Responsibilities include handling customer enquiries and concerns, building strong customer relationships, improving customer retention and satisfaction, coordinating with internal teams to resolve issues, maintaining accurate customer interaction and sales records, and achieving individual and team sales targets. The role also involves monitoring performance indicators such as conversion rates, customer satisfaction, and response times.

**Requirements:**

• Previous experience in Sales, Retail Sales, Customer Service, Business Development, or Customer Engagement is preferred.
• Strong communication, interpersonal, negotiation, and persuasion skills.
• Customer-focused and target-oriented approach.
• Ability to understand customer needs and recommend suitable solutions.
• Basic knowledge of CRM systems and Microsoft Office is preferred.
• Immediate availability is an advantage.

**Location:** Abu Dhabi, UAE

**Salary:** AED 3,000–3,500

**Contract:** 6 months, extendable

**Working Schedule:** 6 days per week with rotational shifts.