Business Analyst

Cognita is looking for a Business Analyst to support the global rollout and ongoing development of its HubSpot CRM platform. The role involves gathering business requirements, mapping processes, preparing functional specifications, defining acceptance criteria.

Key Requirements

Experience as a Business Analyst or in a similar requirements-gathering or process-mapping role, preferably within CRM, commercial, or customer data environments.

Strong skills in requirements elicitation, business process mapping, and translating business needs into clear functional specifications.

Ability to write detailed functional requirements, acceptance criteria, and UAT test scenarios.

Experience collaborating with IT teams through solution design, development, and User Acceptance Testing.

Experience managing requirements backlogs, prioritising competing demands, and supporting product roadmaps.