CRM Enablement Manager

Cognita is hiring a CRM Enablement Manager for a 12-month fixed-term contract in Dubai, UAE. The role involves leading HubSpot training and enablement across schools and regional clusters, from initial onboarding to ongoing user proficiency. Responsibilities include developing role-based learning pathways, maintaining a central training resource library, creating certification frameworks, and delivering train-the-trainer programmes. The successful candidate will work with CRM, business analysis, and change management teams to keep training materials updated and improve user adoption. Applicants should have experience designing and delivering training programmes across multiple locations, developing learning pathways, and facilitating in-person and virtual sessions. Regular international travel is required.