Refund Policy

• You bought a multi-listing package and have not posted any job with it, within 7 days of payment: 100% refund.
• You were charged twice, charged the wrong amount, or a technical error on our side made the charge: the wrong amount, in full.
• You bought a package or add-on by accident, told us within 24 hours, and haven’t used it: 100% refund.
• A fault on our side kept your paid listing offline for more than 48 hours: your choice of a free extension for the lost days, or a pro-rata refund.

A single job listing goes live as soon as you pay, so please check it before you publish. You can edit a live listing at any time at no extra cost.

Rejected listings. Most rejections are easy to fix, such as a wrong category or missing details. You can edit and resubmit the listing from your dashboard at no extra cost, so we don’t refund these. If you would rather not resubmit, ask within 7 days of payment and we will refund in full. Listings rejected for breaking our rules are not refunded (see the next section).

Once a listing is published, the advertising service has been delivered. We do not refund:

• a change of mind after publishing;
• a role filled early, or a listing closed early by you;
• the number or quality of applications received (we cannot guarantee results);
• a listing or account removed for breaking our Terms of Service, for example asking applicants for fees, discriminatory wording, a fake or misleading role, or the same job posted from several accounts;
• packages or credits partly used, or unused credits after their stated expiry date.

• Email hello@tempjobs.ae from your account email with your order or invoice number and the reason.
• We reply within 2 business days with a decision.
• Approved refunds go back to the card you paid with. Banks usually take 5–10 business days to show it. We do not refund in cash or to a different card.

Please contact us before you dispute a charge with your bank. Most issues are fixed faster that way. While a chargeback is open, we may pause the account it relates to.

This policy does not limit any right you have under UAE law, including Federal Law No. 15 of 2020 on Consumer Protection and Federal Decree-Law No. 14 of 2023 on e-commerce.

We may update this policy. The version in force on the date you paid applies to that payment.

This policy is governed by the federal laws of the UAE and the laws of the Emirate of Sharjah. Please contact us first at hello@tempjobs.ae so we can try to resolve any refund dispute. Disputes that are not resolved will be decided by the competent courts of the Emirate of Sharjah.

hello@tempjobs.ae · Sharjah Media City, Sharjah, United Arab Emirates · Licence no. 2649004.01 (issued by Sharjah Media City, Shams)