Arabic Call Center Agent

We are hiring an Arabic Call Center Agent for a six-month contract in Dubai, offering a salary of AED 4,000+ with transport and food benefits. The role involves handling inbound and outbound calls, responding to customer enquiries, resolving complaints, and providing accurate information about products and services. Responsibilities include maintaining customer records, updating CRM systems, following service procedures, meeting performance targets, and escalating complex issues when necessary. Candidates must be fluent in Arabic and English, possess strong communication and listening skills, and demonstrate good computer skills. Previous call center or customer service experience is preferred. The position requires working six days per week.