Retail Operations Manager

JAM Event Services is seeking an experienced Retail Operations Manager for a leading cultural destination in Abu Dhabi. The role involves managing daily operations across retail stores, e-commerce, and onsite F&B, while driving sales, improving performance, and leading the retail team.

Key Requirements

5–8 years of retail operations experience, including 2–3 years at management level

UAE retail experience

Strong commercial skills in sales analysis, budgeting, and KPI reporting

Hands-on experience in visual merchandising, stock control, and team leadership

Fluency in written and spoken Arabic and English

F&B operations experience is a strong advantage

Experience in cultural, tourism, attraction, or destination retail is preferred

E-commerce, concession management, pop-up, or PMO experience is an advantage