Lean Subject Matter Expert

An organization is seeking an experienced Lean Transformation and Operational Excellence professional to lead enterprise-wide productivity and process improvement initiatives, particularly within a complex insurance environment.

Key Requirements

Bachelor’s degree in Business Administration, Process Management, Engineering, or a related discipline, with 8–10 years of experience leading enterprise-wide Lean transformations or operational excellence programmes.

Strong expertise in Lean methodologies, Value Stream Mapping (VSM), Kaizen, 5S, Kanban, A3 problem-solving, root cause analysis, and Lean Six Sigma.

Proven experience delivering measurable improvements in productivity, turnaround time, cost efficiency, service quality, and operational performance.

Hands-on experience with digital Lean tools, process mining platforms such as Celonis or Mindzie, workflow automation, RPA, and reporting tools such as Power BI or Tableau.

Excellent leadership, stakeholder engagement, coaching, and change management skills, with the ability to influence senior executives and embed continuous improvement across teams.