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Customer Service Representative – Arabic Speaker

TASC Outsourcing

Customer Service / Customer SupportTemporaryOn-site
Dubai, UAE
6 months
AED 3,500 / month
1 position
Posted 4 days ago1 applied

Job description

Seeking a customer-focused Customer Service Representative to handle customer inquiries, resolve complaints, provide support across multiple communication channels, and ensure a positive customer experience. provide timely support, resolve issues, and ensure a positive customer experience across multiple communication channels.

Key Requirements

Minimum 1 year of experience in customer service, customer support, or a customer-facing role preferred

Strong verbal and written communication skills

Arabic language proficiency

Good problem-solving and complaint-handling abilities

Comfortable handling phone, email, chat, and face-to-face interactions

Familiarity with CRM and customer support systems

Strong attention to detail, follow-up, and multitasking skills

UAE customer service experience is an advantage

Skills

Must have

Arabic languagecustomer servicecustomer communicationcomplaint handlingproblem-solvingphone/email/chat supportCRM or customer support systems

Nice to have

Customer experiencecustomer relationsescalation managementcustomer satisfaction

Preference

Role

Customer Service Representative – Arabic Speaker

Employment type

Temporary

Work mode

On-site

Industry

Customer Service / Customer Support

Duration

6 months

Notice period

Immediate

Education & experience

Qualification

Bachelor's degree

Experience

1–3 years