Client Services Advisor

A luxury brand in Dubai is seeking a Client Services Advisor to deliver exceptional customer experiences and represent the brand professionally. The role involves handling client enquiries through phone calls and written communication channels, understanding customer needs, resolving concerns and coordinating with retail stores to fulfil requests. The selected candidate will also support sales activities through proactive client outreach, maintain strong customer relationships and contribute to sales targets and performance KPIs. Applicants should have at least two years of experience in customer service, luxury retail or contact centre operations. Fluency in English and Arabic, strong communication skills and flexibility to work shifts, including nights and weekends, are required.