Functional Tester – Airline Loyalty Systems

HTC Global Services is seeking an experienced Functional Tester with strong expertise in airline applications, particularly Airline Loyalty Management Systems. The ideal candidate will validate end-to-end loyalty programme workflows and ensure the quality and reliability of airline loyalty applications.

Key Requirements

Strong functional testing experience in the airline domain.

Excellent hands-on knowledge of Airline Loyalty Systems and end-to-end loyalty workflows.

Experience testing frequent flyer and customer loyalty programmes.

Strong skills in test case design, execution, defect management, and regression testing.

Experience with integration, system, end-to-end, and UAT testing.

Ability to analyse business requirements and develop comprehensive test scenarios.

Knowledge of airline reservation, ticketing, passenger, and partner systems.

API integration testing experience and familiarity with Agile/Scrum are preferred.

Strong communication and stakeholder management skills.

Key Responsibilities

Test airline loyalty systems and validate end-to-end business processes.

Verify member enrolment, membership tiers, miles/points earning and redemption, rewards, and partner transactions.

Test loyalty promotions, award bookings, points adjustments, expiry, and reinstatement.

Validate integrations and data flows between airline systems.

Identify, document, track, and retest defects until resolution.

Collaborate with business analysts, developers, and product teams to resolve functional issues.

Support UAT and production validation when required.